[PageBreakTitle Online Registration, Payment and Shipment Policies]
6. Online Registration, Payment and Shipment Policies
Method of Payment
After receiving your registration, we will send you an invoice within a week with instructions about international wire transfer or other method of payment, including check or corporate credit card. If you choose to wire your payment to Capstone Vietnam, please fax the wire transfer confirmation to us at 84-4-3938 8456, or email a scanned version to us at firstname.lastname@example.org
50 days + before the first fair: 70% refund.
30-49 days before the first fair: 50% refund
0-29 days before the first fair: No refund
If payment has not been made at the time of cancellation, Capstone Vietnam will invoice schools based on this refund policy. By submitting this registration form, you confirm that you have read and agree to these terms.
7. SHIPMENT OF MATERIALS
If you are based in the US, Air Concepts and OCS are Capstone Vietnam’s official fair courier services. Both companies have reliable in country teams.
If you wish to ship your materials directly, your best choice is Fedex or DHL. However, even with Fedex or DHL, there are times when materials are held up in Customs and a fee might be required to obtain them. Occasionally, Customs does not release the materials in time.
8. TRANSLATION AND IN-COUNTRY PRINTING OF MATERIALS
If you have not already done so, it is essential to have your promotional materials translated into Vietnamese. Keep in mind that most Vietnamese parents do not read English and they are the key decision-makers, after all.
Capstone Vietnam can arrange to have your promotional materials printed in country at additional cost. The advantages of in country printing are convenience (e.g., no problems with Customs) and substantial cost-savings, including printing and shipping. We can also ship materials to a recipient of your choosing in Viet Nam (e.g., agent, high school) – at modest cost. Contact us for details.